South African Airways (SAA) have restarted flights between Johannesburg and Hong Kong after weather reports indicate that it's safe to fly again.
receipt of weather update and forecast from the authorities in Hong Kong, SAA
is satisfied that the conditions are now within the airline’s operating limits
to resume flights. This follows the suspension of flights between the two
destinations in the last three days. The typhoon has now passed through Hong
Kong, which clears the airspace for us to resume operations," says Tlali Tlali, SAA spokesperson.
SEE: SAA cancels flights to Hong Kong due to Typhoon Manghkut
In order to assist passengers affected by the cancellations, SAA will be deploying larger aircraft over the next two days to accommodate everyone. Assistance will be provided to all ticketed customers holding a SAA ticket via their call centre, City Travel Office or the issuing travel agent.
"As recovery operations continue in Hong Kong, we
urge our customers to take note that ground services at the airport in Hong
Kong as well as public transportation may still be affected,” adds Tlali.
READ: #TravelEssentials: 4 Ways travel insurance can really save you from disaster
Important information to know:
South African Airways
Contact Centre details:
- Johannesburg | +27 (0) 11 978
1111 or 0861 606 606
- For SAA tickets issued on/before 17 September
- Rebook onto another South African Airways flight
for a later date at no extra charge and subject to availability in the
- Change of cabin will not be permitted.
- Change of routing will not be permitted.
- This policy is applicable to South African
Airways flights only, issued on SA (083) ticket stock and not on separate
tickets of other airlines.
- Tickets must be re-issued on/before 20 September
must commence on/before 25 September 2018.
waiver on cancellation and refund applications.
SEE: What to do when your flight gets cancelled
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