UPDATE: Atlanta airport official apologises for outage as flights return to normal

2017-12-21 09:24
Post a comment 0

Atlanta — An Atlanta airport official has apologised for the weekend power outage that caused thousands of stranded travellers "confusion and frustration."

Hartsfield-Jackson International Airport general manager Roosevelt Council Jr says that Georgia Power discovered that a failed piece of equipment in an underground electrical facility started a fire adjacent to circuit cables and switching mechanisms serving the airport.

Council says those cables were damaged, which resulted in the outage and loss of power from two separate backup substations on Sunday, 17 December, and that the airport could have communicated better regarding the efforts to restore power at the airport.

The blackout led to the cancellation of more than 1 500 flights and stranded passengers for nearly 11 hours.

SEE: UPDATE: Flights slowly back on track after Atlanta airport blackout

The CEO of Delta Air Lines says the company will seek compensation for its losses after the power outage knocked out the Atlanta airport's power supply and its backup electricity.

Delta CEO Ed Bastian tells The Atlanta Journal-Constitution that he found it "shocking" that it took so long to get power restored. Bastian says he doesn't know whether Georgia Power or Hartsfield-Jackson Atlanta International Airport was responsible, but says Delta will have conversations with both.

Bastian told the newspaper the airline may have lost $25 million to $50 million of revenue as a result of the blackout.

Meanwhile, flights with various airlines are slowly getting back on track and returning to normal schedules ahead of the Christmas weekend.

What to read next on Traveller24:

UPDATE: Flights slowly back on track after Atlanta airport blackout

Sudden power outage creates 'nightmare' at Atlanta airport

WATCH: Christmas good vibes with BA Magic