Travellers advised to make alternate arrangements as DHA site under construction

2017-08-11 10:58 - Kavitha Pillay
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Cape Town - The Department of Home Affairs (DHA) advised South African citizens and travellers on Twitter to make alternate arrangements for Smart ID Card and passport applications as its eHomeAffairs site is currently under construction.

The DHA implemented eHomeAffairs to enable citizens  to easily apply for a Smart ID Card or passport online.

The site allows people to submit applications online, upload supporting documents, make online payments and schedule a booking to visit a Home Affairs enabled Bank offices.

SEE: Repositioning Home Affairs: 5 Key 2017/18 budget plans outlined

Home Affairs says that the site is under construction until further notice and apologised for the inconvenience. Travellers will have to visit their nearest Home Affairs office to complete applications.

Home Affairs weekend work strike

Further to site being temporarily offline, the DHA has also confirmed that it offices will be closed for services this weekend due to ongoing wage negotiations.

The department has been engaged with unions and staff workers in a month-long negotiation process that has seen the offices shut each weekend in July

It asked all those people affected to "remain patient as a resolution to the ensuing dispute over working hours continues". 

SEE: UPDATE: Home Affairs weekend work strike continues

"All our offices will open as normal, every Monday until Friday, 08h00-16h00, to serve clients. It is advisable for citizens and clients to visit our offices for services on week days, until further notice."

Fortunately, the DHA confirmed to Traveller24 that the strike is not expected to affect passport control for those travelling internationally - but specifically front offices, facilitating ID, Passport and birth registrations as well as collections, including visas.

What to read next on Traveller24:

UPDATE: Home Affairs weekend work strike continues

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