SAA, kulula, Mango named best in Africa in 2016 World Airline awards

2016-07-14 12:30
Post a comment 0

Cape Town - Proudly South African carriers South African Airways, kulula and Mango are flying the flag on the African continent after being named as the Best in Africa at the Skytrax World Airline awards for 2016

SAA was crowned the overall best airline in Africa, while kulula and Mango placed in 7th and 8th places, respectively. 

This is the fourteenth consecutive year that South African Airways was named Best Airline in Africa. 

But, after being awarded for having the Best Airline Staff in Africa for the fourth time in 2015, SAA was unseated for this accolade by Ethiopian Airlines in 2016. kulula and Mango also ranked in the Best Airline Staff category, in 7th and 8th place, respectively.  

Ethiopian Airlines was also named in 9th place as one of the most improved airlines on the globe. 

Back on SA soil, kulula was also named as the overall best low-cost carrier in Africa, followed by Mango in the second position. 

Overall, the Emirates took the top laurels as the very best airline on the globe. On the overall Top 100 list, SAA places in the 41st position, down seven places after last year's 34th ranking. This is also 12 places down from 2014's Top 100, when SAA placed 22nd. 

kulula currently sits at number 93, after not even making the list in 2015.  But Mango, which placed 96th in 2015, moved down two places to number 98 in 2016.  

The World's Top 5 best airlines, according to SkyTrax, are:

Founded in 1985, and flying out of Dubai with just two aircraft, Emirates now has a fleet of more than 230 aircraft, and currently fly to over 140 destinations in more than 80 countries around the world.

The Emirates network is expanding constantly, with over 1 500 flights departing Dubai each week on their way to destinations on six continents Emirates. 

This is the fourth time Emirates has won the top accolade since the airline awards were introduced 15 years ago. The airline won the first ever Skytrax World’s Best Airline in 2001, again in 2002 and in 2013. In total, Emirates has won a total of 20 Skytrax World Airline Awards since 2001.

A photo posted by AvGeek4 (@avgeek4) on


In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering levels of service excellence that helped the award-winning carrier to become best in the world.

Qatar Airways network spans business and leisure destinations across Europe, Middle East, Africa, Asia-Pacific, North America and South America. Qatar Airways is a member of Oneworld global airline alliance Qatar Airways


Singapore Airlines is one of the most respected travel brands around the world.

Flying one of the youngest aircraft fleets in the world to destinations spanning a network spread over six continents, the Singapore Girl is an internationally-recognisable icon providing the high standards of care and service that customers have come to expect of Singapore Airlines. Singapore Girl


Voted Airline of the Year 2014, Cathay Pacific Airways has won the 'World's Best Airline' award for the fourth time, more than any other airline.

Cathay Pacific is a member of the Oneworld global airline alliance. The Cathay Pacific Group, including Dragonair and Air Hong Kong, operate more than 150 aircraft to 130 destinations across the globe. Cathay Pacific Airways

A photo posted by Mike Chow ??? (@mchow787) on


Japanese carrier, ANA All Nippon Airways is the 13th largest airline in the world by revenues (2013).

Founded in 1952, ANA flies on 72 international routes and 115 domestic routes with a fleet of about 240 aircraft. ANA was the launch customer and biggest operator of the Boeing 787. ANA

A photo posted by VASANA M. ? (@lalaenis) on

Based on the results of the largest airline passenger satisfaction survey in the industry, the World’s Best Airline Awards are considered a global benchmark of airline excellence.

This year’s Skytrax awards were based on a total of 19.2 million completed surveys covering 280 airlines, by customers hailing from more than 104 countries. The Skytrax survey measures quality standards across 41 key performance indicators of front-line products and services in the airline industry.

What to read next on Traveller24

Airlines will need to up their game as TripAdvisor adds airline reviews

8 Luxury SA instagrammers you need to follow

5 SA airports included in 2016 World's best lists