Comair Strike: Passengers warned to expect longer queues

2016-04-13 21:54 - Selene Brophy
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Cape Town - After the first day of the Comair airport ground staff strike, the operator of kulula and British Airways domestic flights says passengers may experience longer queues at its check-in and baggage drop counters.

Staff represented by trade union, United Association of South Africa (UASA) embarked on industrial action, on Wednesday,13 April 2016 at 16:40.  UASA, which has a 58% membership in the airport unit, is requesting a 35% increase over 3 years, while Comair is offering an unconditional 7.5% increase for each of the three years (22,5% over three year period).

Traveller24 spoke to Comair personnel who preferred to remain anonymous and they confirmed staff from all other areas of the business have been "asked to assist at the airport".  

Comair CEO Erik Venter said in an update statement, “We have every intention to continue with our daily operations and have extensive contingency plans in place. We may experience longer queues at our check-in and baggage drop counters as each customer’s check-in process could take longer than normal.”

Passengers are being advised to check in online or at the self-service kiosks at the airports, where the Comair's "back-up teams" are assisting it customers to minimise the impact on their travel plans> 

Venter says, “We would like to give our customers the assurance that every effort will be made to ensure that they remain informed and that we will do all possible to mitigate disruption and inconvenience, as a result of  the industrial action. At this stage it is still business as usual.”

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