With tourism being a major contributor
to South Africa’s economy it is vital to ensure that processes are in place
to maintain high standards of tourism offerings.
Providing tourists with accurate and honest information
about where they can stay and what they can experience, while ensuring value
for money, is important in maintaining their trust and promoting the country as
a destination to visit.
To ensure organisations in the tourism industry are living
up to the standards that they promise, as well as in line with globally
recognised standards, the Tourism
Grading Council of South Africa (TGCSA) was established in 2000, as part of
South African Tourism.
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TGCSA serves as the quality assurance body for tourism
offerings in SA, ensuring globally recognisable grading using a benchmarked
The National Department of Tourism is accepting public
comments on the draft
National Tourism Grading System for Tourism, with the aim of maintaining or
enhancing the standards and quality of tourism services, facilities and
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Tourism Minister, Derek Hanekom published the draft Grading
System and invited interested organisations and parties to submit their written
representations on the draft within 30 days of publication of the notice.
Now’s your chance to have a say on SA’s grading standards,
so be sure to send your comments. Written comments can be emailed to firstname.lastname@example.org, faxed to 012 444
7107, or posted to The Director-General, Department of Tourism, Private Bag X424,
0001. One may also hand-deliver their feedback to the reception at Tourism
House, 17 Trevenna Street, Sunnyside.
For inquiries call MM Setwaba on 012 444 6312. Click
here for the full gazette and more information.
Rewarding the best in
Another initiative that ensures maintaining high quality of
standards in the tourism industry is the Lilizela
The Awards recognises and rewards those individuals and
businesses that place SA high as a must-visit tourist destination and honours
the “best of the best” products, experiences and people in SA's tourism sector.
Voting for your favourite tourism establishments is now
open, with the submission for entries having closed on 8 June. Click here to vote.
See highlights from
the 2017 Awards here: SA's
tourism shines bright at annual Lilizela Awards
South African Tourism encourages the public to vote for
the best players in the industry saying, "We need to hear about your
experiences so that we can reward the best South African tourism establishments
with a Lilizela Tourism Award."
"We have created platforms and processes to make it
easy for you to make your voice heard about our industry. We invite you to get
involved, comment and vote for the best tourism experiences and products in
South Africa," says SAT to the public, adding that public comment keeps
the industry globally competitive and encourages it to go further and do