Cape Town - Uber
says two new product inclusions for its ride-sharing service, help it place
safety as one of its highest priorities.
The two products are centred on
additional insurance and claims both for Uber users as well as third-parties.
And despite Uber saying
"every ride has always been insured", the "two new innovative
products have been designed specifically for their operations in South
According to Uber, the rides
are automatically covered by the two new products and the cost of the added
insurance "will not affect the pricing model".
The first product is an
insurance policy to cover riders’ injuries or death while on a trip with Uber
in South Africa provided by Chubb Insurance South Africa Limited.
Uber rating system: A reminder that respect is important
Uber states that in the
unfortunate event of an accident, the "coverage provides passenger
accident insurance, which covers passengers’ accidental medical expenses as
well as compensation for accidental death or serious injury suffered by
passengers whilst on a trip with Uber".
In addition to their safety
programme, Uber has also partnered with RoadCover, who will provide assistance
to riders and other third parties with their submission of claims submitted to
the Road Accident Fund at no cost to themselves.
It says RoadCover removes the
complicated process that users face when processing a claim with the Road
Alon Lits, General Manager for
Uber Sub-Saharan Africa explains, “At Uber, we view the addition of this
insurance coverage and assistance with Road Accident Fund Claims as an
important part of fulfilling our goal of reliable, affordable, and safe
transportation options for all South Africans. This partnership shows that we
are committed to the safety of riders and drivers using the Uber app.”
read next on Traveller24:
- That time a crazy driver saved my life...
- Uber gift cards: A new offering across SA
- SA ranks as 4th top
destination worldwide for Muslim travellers