#PassengerNightmare: Man endures flight from UK to Cape Town sitting in 'somebody else's urine'

2017-08-22 08:37 - Selene Brophy
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Cape Town - Economy class, long haul is quite something to sit through. But can you image having to do it while sitting in somebody else's urine - and the cabin stewards acting rather unphased about your dilemma? 

This is what happened to Andrew Wilkinson, a British Airways passenger who took to twitter to share his ordeal.

Wilkinson states in the tweet to the airline, "Had to sit 11 hours on a seat that had a patch of urine on it, it seeped into my jeans!Crew made me clean it myself!" 

He hashtaged it #gross and then posted a pic of the seat. 

The Mail Online reports Wilkinson, and IT consultant, paid more than £1 200 (about R20 316 at R16,93/£) to fly to Cape Town, South Africa. 

The report states Wilkinson, 39, was given wet wipes to mop up the mess when he alerted a BA stewardess about the issue. 

Wilkinson is quoted as saying, "I told her, 'I can't sit here' but she just laughed. Her response was, 'I can see you are going to work me really hard on this flight, aren't you?'".  Wilkinson then proceeded to cover the seat with plastic and a blanket, as there was apparently no other seat available for him. 

After tweeting the airline about the issue, BA spotted his tweet and "offered him 5,000 of their Avios reward points in compensation" which was then changed to "a flight voucher worth £435, or a free upgrade on his next flight to Cape Town".

British Airways issued a response to Traveller24 saying, "We were very concerned to hear about this and have been in touch with our customer to apologise and make amends." 

The cleanliness of our aircraft is of the utmost importance to us and our planes are cleaned thoroughly after every flight. We also perform frequent spot checks to make sure our cleaners are maintaining our high standards." 

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